Privacy Policy

Effective Date: September 15, 2023

At Foredge, we are committed to protecting your privacy. As a leading manufacturer of networking equipment, we value the trust you place in us when you interact with our website (the “Site”) or use our products and services. This Privacy Policy explains how Foredge (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our Site, make a purchase, or engage with our services.

By using our Site or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our Site or services.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we may collect include:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you register for an account, sign up for newsletters, or contact us.

Non-Personal Information

• Usage Data: IP address, browser type, device information, pages visited, time spent on the Site, and referral sources.
• Cookies and Tracking Data: Information collected via cookies, web beacons, or similar technologies (see Section 5 for details).

We do not knowingly collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly required for a specific service and with your consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders for our networking equipment and related services.
• To communicate with you, including sending order confirmations, product updates, and promotional materials.
• To improve our Site, products, and services through analytics and feedback.
• To provide customer support and respond to inquiries.
• To prevent fraud, enforce our terms, and comply with legal obligations.
• For marketing and advertising, such as personalized recommendations based on your browsing history.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in operating our Site and services . These parties are contractually obligated to protect your data.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request.
• With Your Consent: For any other purpose with your explicit permission.

We ensure that any shared information is protected by appropriate safeguards.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. For example:

• Order-related data is kept for 7 years for tax and accounting purposes.
• Account information is retained until you delete your account.

You may request deletion of your data at any time (see Section 7).

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the Site to function.
• Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
• Marketing Cookies: Deliver targeted ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit Site functionality. For more details, visit our Cookie Policy.

We may also use third-party services like Google Analytics, which collect anonymized data. You can opt out via the Network Advertising Initiative’s tools.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, such as encryption for sensitive data and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Request removal of your data.
• Objection: Opt out of certain uses, like marketing emails.
• Portability: Receive your data in a structured format.

To exercise these rights, contact us at privacy@foredgetechnology.com. We will respond within 30 days. For EU/UK residents, you have additional rights under GDPR; for California residents, under CCPA/CPRA.

You can also unsubscribe from emails via the “Unsubscribe” link or update preferences in your account settings.

8. Children’s Privacy

Our Site and services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly. Parents or guardians can contact us for assistance.

9. International Data Transfers

Foredge is based in China. If you access our Site from outside this location, your information may be transferred to and processed in other countries, subject to appropriate protections like Standard Contractual Clauses for EU data.

10. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Policy on our Site and updating the “Effective Date.” Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact our Data Protection Officer:

Attn:  17F, Building A, Longhua Digital Innovation Center, Longhua District, Shenzhen,China

Email: privacy@foredgetechnology.com